reliefvur.blogg.se - Facebook messenger web

Creates lasting contacts: Interactions in Facebook Messenger chat become contacts to nurture over a lifetime.Always mobile-friendly for users: Unlike live chat interfaces, Facebook Messenger chat is always mobile-friendly.Cheaper than live staff: Businesses incur no huge staffing costs for operator services and can jump in when needed.24/7 instant response: Chatbots answer questions instantly with no wait time for customers.Now get this: On-site chat powered by Facebook Messenger automation is better than live chat: When given a choice between email, phone, and chat, more people choose customer support chat to get quick answers to their questions. Snapchat, Twitter, and Facebook-owned Instagram don’t currently have an easy way to search for text in conversations.Adding live chat to a website can increase conversion rates by up to 45%! It’s possible to search in conversations in Google’s Messenger app for Android, Apple’s Messages app for iOS and macOS, LinkedIn’s web and mobile apps, and Facebook’s own WhatsApp on web and mobile. The feature works for bots, which have been a big focus area for Facebook’s Messenger platform this year. You can toggle between references to your search term with the up and down arrows at the top of the conversation.

While you’re in a single conversation - it can be with a single Facebook friend or a group conversation - click the “i” icon in the top right corner of the window to reveal the right rail, which has several options, including the new “Search in Conversation.” Click that, and then type a search term in the “Search messages” box at the top of the conversation.

Click inside the “Search Messenger” box on the left rail of the browser window, and type in a search term, such as “chicken.” You can select contacts, more people, and businesses, or you can click the option at the top of the search results, which says “Search messages for ‘chicken.'” From there, you can see all references to the search term in conversations with all of your friends.

There are two ways to access the feature on : But it would be helpful for users who maintain long, ongoing conversations. The Facebook spokesperson wouldn’t specify whether the feature is coming to Facebook’s Messenger apps for Android, iOS, and Windows 10.